配送ポリシー

FAST, SECURE & RELIABLE SHIPPING

We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for complete details.

ORDER PROCESSING

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is confirmed, you will receive an order confirmation email immediately.
After your order has been shipped, tracking information will be sent automatically to your email.

SHIPPING TIMES

Estimated delivery times may vary depending on your location and shipping demand:

Standard Shipping:
5–12 Business Days

Express Shipping (If Available):
3–7 Business Days

Please note that shipping timelines are estimates and may occasionally experience delays due to customs, weather conditions, carrier issues, holidays, or high order volumes.

TRACKING YOUR ORDER

Every order includes a tracking number so you can monitor your shipment in real time. Tracking details are sent automatically once your package ships.

If you have not received tracking information within 5 business days, please contact our support team.

SHIPPING FEES

Shipping fees are calculated at checkout based on your location and selected shipping method.

FREE SHIPPING may be offered during promotions or on qualifying orders.

INCORRECT ADDRESS DISCLAIMER

Please ensure all shipping information is correct before placing your order.

We are not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete addresses entered at checkout.

If an incorrect shipping address was provided, contact us immediately. We will do our best to update it before shipment, but changes cannot be guaranteed once the order has been processed.

LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been shipped and handed to the courier, delivery responsibility transfers to the shipping carrier.

If your package appears lost, delayed, or marked as delivered but not received, we recommend contacting the courier directly first. Our team will also gladly assist in investigating the shipment.

We are not liable for packages lost due to carrier issues, theft, or delivery errors after confirmed delivery.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer.